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Shipping Policy

SHIPPING POLICY

Thank you for shopping with CashMire Collection. We aim to provide you with a smooth and reliable shipping experience. Please take a moment to read and review our Shipping Policy. This helps ensure everything is clear, fully transparent, and that we’re aligned on expectations before we proceed.

ORDER PROCESSING

  • All orders are processed within 3-5 business days (excluding weekends and holidays).

  • Orders placed after 3:00 PM will be processed the next business day.

  • You will receive a confirmation email once your order has been shipped.

SHIPPING TIMES & RATES

International Shipping

  • Standard International: 7–10 business days

  • Times may vary depending on customs clearance and destination.

  • International shipping rates depend on the destination country zone.

SHIPPING CARRIERS

We ship using trusted carriers such as UPS, DHL, and FedEx. You may be asked to choose your preferred carrier.

ORDER TRACKING

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

CUSTOMS, DUTIES & TAXES (INTERNATIONAL ORDERS)

International shipments may be subject to customs fees, duties, or taxes imposed by the destination country.

  • These charges are the customer’s responsibility.

  • CashMire Collection is not responsible for delays caused by customs processes.

SHIPPING DELAYS

While we strive for timely delivery, delays may occur due to:

  • Weather conditions

  • Carrier issues

  • High-volume seasons (holidays)

  • Customs inspections

We appreciate your patience and understanding.

ADDRESS ACCURACY

Please ensure that all shipping information is correct.

CashMire Collection is not responsible for:

  • Packages were delivered to the wrong address due to incorrect customer input.

  • Lost items resulting from incomplete or inaccurate shipping details.

LOST OR DAMAGED PACKAGES

If your package is lost or arrives damaged:

  • Contact us within 7 days of delivery/non-delivery.

  • Email: info@caschmire.com

  • We will assist with replacements or claims where applicable.

PRE-ORDERS & MADE-TO-ORDER ITEMS

Some cashmere items may be available on a pre-order or made-to-order basis.

  • Estimated shipping times will be listed on the product page.

  • These items may take longer to ship.

CONTACT US

Contact us via email. If you have any shipping questions, our customer care team is here to help.

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